Jerry Jones, in his haste to set a world record, completely screwed people in this ticket deal. This isn't the case of Clark Griswald showing up at Wally World to find it closed. It's the case of being sold what was paramount to snake oil by a team owner that wanted to set a record.
Well, not exactly. Jerry Jones contracted out the work to put in the extra seats for the Superbowl. If you will recall, Dallas had a snow storm the week before the Superbowl, yes a snow storm. That's more than a little strange for Dallas, it happens once in about 20 years or so. Consequently it took the contracting firm a lot longer than expected to get the seats in. They actually got all the seats in, but some didn't pass inspection and therefore could not be used. It's not exactly like Jerry Jones just went out and sold a bunch of tickets with no seats, he fully expected to have seats for everyone. He doesn't control the contracting firm that was putting the seats in, nor the inspector who inspects them and finally he doesn't control mother nature who ultimately was responsible for the seats not being available for the game.
Jerry has done a bunch of stuff to cause people to dislike him over the years, but here he got caught up in circumstances. It happens.
Now if Jerry would have paid the inspector a little cash to approve the seats and the seats would have collapsed in the middle of the Superbowl, THEN Jerry would have been a very bad guy.
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